- This programme is currently available only to eligible UK Registered Charities and Charitable Housing Associations.
- Products will be distributed to eligible organisations only, not to individuals, and within the Cisco Guidelines.
- An organisation must have an annual budget of less than £6 million.
- Organisations which provide the following types of direct services MAY be eligible to receive Cisco donations through this programme:
Please note: Organisations whose scope of activities includes work in developing countries are encouraged to seek Cisco donations through this programme.
Affiliates of a national organisation (such as the YMCA and the British Red Cross) that has more than 20 locations (even if those affiliates are considered separate entities and are not funded by the national organisation) are not eligible for Cisco donations.
After the tt-exchange request process is complete, Technology Trust’s Cisco account management team might request additional information to verify that the organisation matches the Cisco philanthropy guidelines. Cisco reserves the right to deny any donation request at any time. Technology Trust will not process payments for denied requests and will return submitted checks to the requesting organisation.
Cisco requests may not include non-Cisco item requests. Any non-Cisco items must be requested separately so they are not subject to the Cisco processing delay.
A range of direct-service nonprofit organisations that primarily serve economically disadvantaged people are eligible to receive Cisco donations. Please make sure that your organisation's primary mission and services correspond to one of the following organisational types:
Heath-service support organisations offering any of these types of services:
- Hospital auxiliaries
- Health clinics
- Rural medical facilities
- Blood banks
- Mental health care facilities
Organisations providing these types of housing services:
- Low-income housing
- Low- and moderate-income housing
- Instruction and guidance on housing
Organisations that provide education, job training, and literacy support to underserved populations through any of the following programme types:
- Apprentice training
- Other instruction and training
- Job counselling or assistance
- Remedial educational services
Organisations that provide emergency or disaster aid:
- Aid to people in the event of a disaster
- Controlling the effects of a disaster
- Educating or preparing individuals before disasters occur
The following types of organisations are not eligible to receive Cisco donations through this programme:
- Organisations that provide care and housing for the aged, even if they were previously eligible
- Faith-based organisations. However, organisations whose primary mission is non religious might be able to register with an organisation type that is eligible for Cisco donations. Legislative and political advocacy groups, such as Planned Parenthood organisations
- Youth services organisations other than those listed above for job training, and literacy support to underserved populations
- Inner city or community organisations, except for community service organisations
- Radio, television, media, publishing programs, or training
- Foundations, lending, grant-making organisations, or organisations that provide funding or loans
- Schools and scholarships: public schools or school systems; private schools; charter schools; school foundations; booster clubs or other fundraising organisations affiliated with particular schools; colleges; universities; scholarships or stipend programs of any kind
- Charities that offer Cisco Networking Academy training programmes, even if they were previously accepted for Cisco grants and those who instruct Networking Academy curriculum as a single or separate component of their overall mission or services
- Referral services
- Animal care services and facilities
- Scientific research activities
- Sports activities and services
- Day care centres
- Legal aid, credit counselling, and civil rights activities
- Art, cultural, and environmental education organisations
- Rescue and emergency services, fire departments (including volunteer) and ambulance and helicopter service
- Emergency or disaster aid funds
- Hospitals and nursing homes
- Outpatient services
- Any organisation that advocates, supports, or practices discrimination based upon age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background
All Cisco products include five years of Cisco ‘SMARTnet’ service and support on both hardware and software. Three weeks after your donation has arrived in its entirety, your ‘SMARTnet’ contract number will be available on the Donation Request History page in your tt-exchange account. After that coverage expires, donation recipients are strongly encouraged to renew their ‘SMARTnet’ service and support agreement annually, for as long as they own the equipment or until that equipment is declared end of life (EOL) and no longer supported by Cisco.
Requests may be partially fulfilled: Due to the nature of the network design, product availability, and fiscal year schedules, all product donations are subject to change or delay without notice. Cisco reserves the right to substitute functionally equivalent products for any request.
Warranty information for Cisco products can be found at: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
Cisco products may not be transferred or resold.